1. Items which shall not be accepted:
- Goods, documents, substances which violate the governmental regulation on substance dispatching dispatching prohibition, etc.
- Goods, substances, which may cause danger, hazard to personnel's, mean of transportation and/or equipments.
2. Shippers right and obligations:
- Fulfils all required information on the Air-way bill.
- Provide all required legal document concerning to the items (if any).
- Assure the items are packed in good condition which appropriate and safe for transportation.
- Made in ask inquiry asking Viet An for compensation according to regulation, proclamations set out by Viet An
+ The maximum compensation for domestic express document is $20.0/awb.
+ The maximum compensation for domestic express package is $2.0/kg.
- Pay all charges.
3. Viet An’s liability:
- Reserve the right to refuse any package which by reason of dangerous, illegal of any other character of its contents.
- To be responsible for insuring express item’s security from sending ti delivery time.
- To be responsible for loss or damage is governed by parcel, item rules and regulations.
- Viet An’s shall not refund the amount of charge for the following cases:
+ The items is delay due to force majored such as earthquake, perils of the air, inundation, civil war, acts of God, embargo or restriction of government, ect.
- + Viet An is unable to deliver the items because of any causes which made by shipper or consignee refusal of receiving the item.
- The supplier shall not be liable the following cases:
+ Item is seized confiscated, destroyed, etc by law or regulation or government authorities in the origin or destination.
+ Item is perishable substance.
+ any special, incidental or consequential loss, damages and delay in delivery, such as loss of income, profits, utilities or items which kept by, ect
+ Claim is not made within regulation period.